Operations Controller


Division: Operations


Location: Port Elizabeth

Branch: Port Elizabeth

Education Level: Matric and 3-year freight forwarding related qualification at NQF level 4 and 5.

Years Of Experience: 5 - 8 Years

Date Available: 14/09/2022

Submission Deadline: 28/09/2022

Advantageous Attributes

  • Customer service orientation – Able to handle a demanding customer environment.
  • Good problem solving and decision-making skills.
  • Dynamic self-starter that doesn’t need to be told what to do and how to do it.
  • Attention to detail and handle pressure.
  • Can communicate with the team and contribute to the overall success of the team.

Tasks and Responsibilities

  • Plan freight movement of cargo.
  • Coordinate the freight movement and customs clearance.
  • Cost freight movement and prepare service estimates.
  • Arrange insurance cover and process claims.
  • Process administration related to the shipment file.
  • Effect creditors’ disbursements and process debtor’s invoices.
  • Process Customs and other statutory documents required for customs clearance.
  • Forwarding of shipment.
  • Responsible for Transport coordination.

Comply with the requirements of the quality management system


  • Have specialist knowledge of freight forwarding and clearing documents, procedures and practices gained through at least a minimum of 7 years related experience in Seafreight/Airfreight Import and Export controlling capacity.
  • Sound knowledge of Shipshape

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